betgd Privacy Policy

1. Scope of Information Collection

betgd collects various types of information from you, both directly and automatically. The following types of information are collected by us:

1.1 Information Provided Directly

When you create an account or log in to betgd, we collect the following information from you:

• Full name and username
• Email address and mobile number
• Date of birth (for age verification — only those aged 21 or above may register)
• National ID card or passport details (where identity verification is required)
• Financial transaction details: bKash, Nagad, Rocket, or Upay account numbers
• Any information provided when contacting support

1.2 Automatically Collected Information

When you use the betgd platform, our systems automatically collect certain technical information:

• IP address and device type
• Browser type, version, and operating system
• Time and date of site access, pages visited
• Referral source (where you came from before reaching the site)
• Cookies and session data
• Gaming activity and transaction history

2. Purpose of Information Use

betgd uses your information only for the following legitimate purposes. We never sell your information to third parties without your consent.

• Account management: To create, verify, and keep your account secure.
• Transaction processing: To handle your deposit and withdrawal requests.
• Customer service: To respond appropriately to your support requests.
• Fraud prevention: To detect unauthorized activity and fraud.
• Age verification: To ensure that only those aged 21 or above are using the platform.
• Platform improvement: To conduct analytics in order to further improve the user experience.
• Promotional communications: To send you offers and updates with your consent.

3. Cookie Policy

The betgd website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that hold information about your visit.

3.1 Types of Cookies We Use

• Essential cookies: To ensure the core functionality of the site. Without these, the site will not work properly.
• Functionality cookies: To remember your preferences and settings.
• Analytics cookies: To understand how users are using the site.
• Session cookies: To keep you logged in while you are in an active session.

3.2 Cookie Controls

You can reject or delete cookies at any time from your browser settings. However, please note that disabling certain cookies may limit some functionality on betgd.

4. Information Sharing & Disclosure

betgd takes your personal information seriously. We may share information with third parties only in the following limited circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete your transactions.
• Identity verification services: With approved service providers as part of the KYC (Know Your Customer) process.
• Legal obligations: In response to a legal order or requirement from a competent authority.
• Fraud prevention: With security partners to detect and prevent fraudulent activity.
• Business transfers: In the event of a merger or acquisition, though users will be notified in advance.

We never sell your information to third parties for marketing purposes.

5. Information Security Measures

betgd has adopted industry-standard technical and organizational measures to protect your information:

• SSL encryption: All communication between your browser and our servers is secured by SSL (Secure Sockets Layer) technology.
• Data encryption: Sensitive stored data, such as passwords, are kept in encrypted form.
• Access controls: Only authorized personnel may access users' personal information.
• Security reviews: Regular security audits are conducted.
• Two-factor verification: An additional layer of verification is provided to protect your account.

While we apply the highest security measures, no service can guarantee 100% security on the internet. You are therefore advised to keep your own password secure.

6. Information Retention Period

betgd retains your personal information only for as long as necessary. Retention periods are determined based on the following factors:

• All account information is retained for as long as your account remains active.
• Even after an account is closed, certain information may be retained to meet legal obligations.
• Financial transaction records are retained in accordance with accounting requirements.
• Some information may be retained for an extended period for fraud prevention purposes.

Where the above reasons do not apply, once the retention period has passed we securely delete or anonymize your information.

7. User Rights

As a betgd user, you have the following rights over your own information:

7.1 Right to Access

You may request from us at any time to find out what information we hold about you.

7.2 Right to Rectification

If your information is incorrect or incomplete, you may request that it be corrected.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained to meet legal obligations.

7.4 Right to Object to Processing

You may object at any time to your information being used for marketing purposes.

7.5 How to Exercise Your Rights

To exercise any of the above rights, email [email protected]. We will process your request in a timely manner.

8. Protection of Minors

betgd is for those aged 21 or above only. We do not knowingly collect any personal information from minors.

Age is verified at the time of registration. If we become aware that a user is under 21, their account will be closed immediately and their information will be deleted.

If you are aware that a minor is using this platform, please let us know at [email protected].

9. Third-Party Links & Services

The betgd platform may be integrated with third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) and payment services.

These third-party services have their own privacy policies and we are not responsible for their information collection or use practices. We recommend that you review the privacy policy of the relevant third party.

10. Policy Changes

betgd reserves the right to update this privacy policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification to your registered email (for significant changes).
• May inform you of the changes when you access the site.

If you continue using betgd after a policy change, it will be assumed that you have accepted the new policy.

11. International Data Transfers

Your information may be processed or stored on servers outside Bangladesh. Wherever data is transferred, betgd ensures that the data protection standard is maintained at the level described in this policy.

For international transfers, we use effective contractual safeguards and obtain appropriate security commitments from data recipients.

12. Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, or wish to exercise any rights regarding your information, please contact us: